Returns & Exchanges

At Bonded Bottle Shop By Whiskey Bonded, we strive for complete satisfaction with every pour; however, due to the nature of alcohol sales, returns are generally restricted to damaged or incorrect shipments. Please inspect your delivery immediately upon arrival and contact us within 48 hours if there are any discrepancies with your order.

Return Process

• 1.
  Document the Issue

  If your bottle arrives damaged or leaked, take clear photographs of the packaging and the product immediately to support your claim.

• 2.
  Contact Support

  Email our concierge team at support@whiskeybonded.com with your order number and the photos of the damaged or incorrect items.

• 3.
  Await Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) and a prepaid shipping label if the return is approved.

• 4.
  Secure Repackaging

  Carefully pack the unopened bottle in its original shipping container and drop it off at the designated carrier location for a replacement or refund.